We help you organize your goals and desired outcomes into a simple, actionable plan.
With many years of experience designing custom databases to meet our client's specific needs, you will have improved work flows and increased efficiencies.
Utilizing your CRM database, automate multiple business processes across multiple programs.
We begin with discovery to ensure efficiency in providing the best solutions.
We want to know what has been working in your company and where the shortcomings are most apparent. We then review best options with you and your staff and start the build out of the CRM according to your specifications. CRM programs are incredibly customizable and infinitely scalable, providing unique solutions for the entire range of your customer relationship management needs.
Next we install and develop the appropriate applications.
Whether you require a simple, single-user installation or an enterprise-wide, multiple model deployment, we install and test all programming to ensure that maximum performance is achieved through your network and workstation environment. FullRange builds the custom bridges between your applications to ensure efficiency and reduce user errors.
Finally we train the end-users to become pros, ensuring full capitalization of the investment.
To establish end-user adoptability we focus our training on how to effectively and easily manage and utilize your new unique digital business environment. We can show you the advanced features and enhance your workflow without overwhelming the basics.
"Thanks for everything today. You were wonderful!
Have a great weekend."
"Well, aren’t you all that and a bag of chips! You rock! Thanks so much! Cheers!"
"We were using another CRM program for many years and FullRange did a fantastic job moving all of our data to Zoho CRM and then designed screens that make it easy for our sales team to work more efficiently in Zoho." Trevor Landry, Vice President-Business Development, QML/MST
"Our business relies heavily on our telemarketing team to generate sales leads. FullRange CRM designed a custom automated dialing application wrapped inside an Edge browser interface that automates call disposition in Zoho CRM very quickly and with the Canvas Account screen they designed, our sales people can enter their follow up activity with simplicity and speed."
Scott Salvati, General Manager, DBS Building Solutions
"Thanks so much for helping us. You’re a gem and I would recommend you to anyone"
Rick Davis CSP, CDT
"I don’t know how I found you – but it was surely my good fortune that I did. You are a gem."
Compass Investment Adviser
"Cynthia-you helped me move my on-premise server storage to the cloud, set up email marketing and made other suggestions to help my CRM work better in my world. You are patient, capable, no pressure, thorough and trustworthy. You set me on the correct path and likely took some of the heavy lifting off my shoulders to implement my CRM."
Enforcement Products, Inc
"Thank you for your attention to detail, quick response time and overall competency. It’s great to have your support! Thanks again!"
Hose and Rubber Supply
An electrical supply distributor using Act!, required the sales staff to have up-to-date statistics from their Epicor Prophet 21 accounting system. It is imperative that the sales team be provided with precisely the last time a customer placed an order, the amount of the order, how much their customers have purchased year-to-date, purchases in the previous year and what their credit rating is of their customers.
Through a custom interface FullRange developed, we successfully implemented a link between the two systems that provides around the clock and automatic synchronization of the required data from Prophet 21 into Act!. The interface saves manual steps and eliminates the possibilities of entry input errors, while saving time opening and searching through several programs. The sales team now have the full business details of their customers in Act!, taking advantage of Act’s easy searching and full visibility for all transactions.